Frequently Asked Questions
Where can I get spare parts from?
A Warranty Certificate is sent to you with the product. If you call our Central Technical Service, whose contact information is on your Warranty Certificate, you can get support for the fast supply of the Spare Battery.
What do I need to do for returns?
İade Politikamız You can start the return process by following the steps on our Returns Policy page.
Can it remove pet hair? (Vertical Cleaner)
Of course, as you can see in the product images, with the narrow space apparatus, hair, feathers, crumbs, etc. You can easily vacuum the dirt. It is an ideal product for daily, practical use for children and pet friendly homes.
Is it a problem if it is constantly on charge? (Vertical Cleaner)
No, there is no harm to the battery from being constantly charged.
How long is the product life cycle? (Vertical Cleaner)
It provides more than 40 minutes of use in the 1st stage and more than 20 minutes in the 2nd stage (turbo).
Does it have a mapping feature? (Robot Vacuum Cleaner)
There is no mapping feature. However, you can start and stop our product through the application or with the remote control. You do not need to be at home when operating through the application.
Does it have auto shut-off and audible alert when finished? (Personal Filter Coffee Machine)
It turns off automatically, but there is no audible warning. The light in the button turns off when it is auto closed.
